Terms & Conditions

The business and your host

Kyoto Unfolding is operated by DUNEDAIN PTE. LTD., UEN 202551476G, at 68 Circular Road, #02-01, Singapore 049422. Experiences are personally curated and hosted by Ramon. General questions and existing-booking requests can be made through the contact form; no planning deposit is required for these messages.

Private experiences and pricing

Prices are in USD, per private party of up to 4 guests per day. Local Friend costs USD 500 and includes up to 3 hosted hours. A Full Day Together costs USD 1,200 and includes up to 10 hosted hours. Both include planning and messaging for the agreed dates.

You pay for meals and activities, including your host’s food and drink while hosting. Transport, tickets, workshops, tastings and other third-party expenses must be explicitly identified as included or excluded in your proposal. We recommend transport and accommodation but do not book or resell them.

The USD 50 planning deposit

One USD 50 deposit per party is credited once toward the final price. For one USD 500 Local Friend day, USD 450 remains.

Planning starts only after both your completed inquiry and verified deposit are received. The deposit is refundable until planning starts. If suitable dates cannot be arranged, we refund the full deposit even if planning has already started.

Preferred dates are requests. Paying the planning deposit does not reserve or confirm them.

Proposal and booking confirmation

Choose preferred dates, complete the form and pay a $50 deposit. I reply within 24 hours after both are complete, then send a tailored proposal. Your booking is confirmed after proposal acceptance, verified balance payment and date confirmation.

The booking is confirmed only after you accept the proposal, the remaining payment is verified and the dates are confirmed. Any deadline for accepting or paying a proposal will be stated with it.

Requests require 2 days' notice and may be made up to 365 days ahead. A proposal temporarily holds dates for up to 48 hours; its exact expiry is shown on the proposal. Updated settings do not change an already issued proposal.

Cancellation and changes

Before confirmation, the deposit rules above apply. Confirmed bookings: 80% refund when canceled at least 24 hours before your trip starts.

Tell us as early as possible if your dates, party or circumstances change. Changes remain subject to availability and agreement. These terms do not limit any refund or other remedy that applicable law requires.

Messaging and response times

First reply: 24 hours after the form and deposit. After booking, 12 hours before the visit. On booked days: replies within 1 hour(s), 09:00–18:00 JST. Outside these hours, by the next 10:00 JST. Early-morning messages are due that same morning.

When a new arrangement with a third party begins, we tell you what is being coordinated and give you a new response deadline under the applicable rule. Follow-ups, retries and continued waiting do not restart that deadline. A response or update does not guarantee that a third party has completed an arrangement.

Support covers purchased dates and preparation and administration for the agreed booking. Unbooked dates do not include additional travel-planning days. Hosted hours are agreed separately. Messaging is not an emergency service.

A flexible day and respectful introductions

Each day is shaped around the guest, season, weather and current conditions. Specific venues, menus, activities and introductions depend on availability and the willingness of the people involved. Introductions and special access are never guaranteed.

Please respect local customs, venue rules and requests about photography or privacy. Share relevant access needs, dietary requirements and preferences before arrangements are made so we can discuss what is practical.

Website content and personal information

The website’s text, design, photographs and films belong to their respective rights holders. Their appearance does not promise access to a venue or imply an endorsement by its owner. Please obtain the relevant permission before reusing material.

The Privacy Policy explains how information is handled. Submitting the form saves your request; planning requires a verified deposit. Bookings are confirmed after proposal acceptance, verified balance payment and availability confirmation. When payments are not enabled, no charge is made.